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Notice on Recall of Former National Standard Converter / Socket and Rotatable Plug

  • August 15, 2018

Date: August 15, 2018 0:00:00 source: Seebest


Dear staffs and business person:


The new national standards for converters and sockets have been implemented since April 14, 2017. The transition period from April 14, 2017 to October 13, 2018 is the transition period between the old and new national standards for converters and sockets. Seebest technology has always hold a serious and responsible attitude towards consumers. After the release and implementation of the new standards for converters and sockets, the company attaches great importance to it, actively responds to the national policies, and has completed the conversion old and new national standards of sockets, in view of the inventory problem of defective old national standard converters and sockets. In the market circulation channels, the company has decided to recall the defective old national standard converters / sockets and rotatable plugs that are not sold out to the customers. Specific schemes are as follows:


1、 Recall time: August 1, 2018 - September 30, 2018

2、 Recall measures


The company decided to recall the defective old GB converter / socket and rotatable plug in the market and replace them with the corresponding products of the same series of the new GB.


The company notifies all regional offices nationwide by telephone. For relevant problems, please consult the regional managers or call the sales hotline 0592-7769517. Users can also call the service hotline 400-860-2888 to learn more about the recall.


Phase I: Each office shall make records of defective old national standard converters / sockets and rotatable plugs of channel customers from August 1 to August 15.


Phase II: The office will take records the details of defective old national standard converters / sockets and rotatable plugs, report to company, and send the goods back to the company from August 16 to August 31.


Phase III: Company will replace the corresponding new national standard products in terms of the recalled defective old national standard converters / sockets and rotatable plugs, and send them back to the office from September 1 to September 30


In view of the importance of the implementation of the new national standard converter / socket, the national office must pay attention to it and seriously do a good job in the recall within the specified time.


Xiamen Seebest Technology Co., Ltd


August 1, 2018

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